Returns/Refunds/Cancellations

Returns/Refunds/Cancellations

If you want to return a vehicle or part, it must still be in the original crate/box, in new condition, and be returned within 30 days of delivery. You will be liable for return shipping cost (original shipping cost to you is non-refundable) and a 20% of item(s) price for a restocking fee.
You can cancel your order and receive a full refund within 24 hours of placing your order or up until your order has shipped (whichever is greater). Once the item(s) have shipped, a 20% restocking fee will apply in addition to shipping costs to return the item ($150-$350 depending on your location and item weight).
Please contact us to initiate the refund process within 24 hours of placing your order. Refunds will be processed once the item(s) has been received into our warehouse or we confirm the item has not yet shipped at all. Please allow up to 10 business days to receive your refund.

Waiver of Liability
By purchasing any items on this website, you acknowledge and agree to be above 18 years of age. You acknowledge and understand that riding any vehicle purchased from ntxpowersport can be a dangerous activity that requires a level of skill. You understand that these activities can result in serious injury to the person as well as damages to property. You voluntarily assume any and all risk associated with loss, damage or injury while riding the vehicles sold on our website. You agree to release and forever discharge ntxpowersport or its parent company and their agents, servants, employees, officers, directors, trustees and all other persons or entities acting on their behalf and the manufacturer from any and all claims, actions, damages, liabilities, cost or expenses and attorney fees which are related to, arise out of, or are in any way connected to your participation or use of these vehicles, use of equipment or property supplied by ntxpowersport or its parent company whether or not such claims, actions, damages, liability, cost or expenses are caused by the negligence of the seller, manufacture or distributor. By this Agreement, it is your intention as the buyer, to surrender and waive any rights to sue or exercise any legal rights to seek damages from ntxpowersport or its parent company and their agents, servants, employees, officers, directors, trustees and all other persons or entities acting on their behalf. This Agreement shall be affecting and binding upon heirs, agents, personal representatives and assigns. You have carefully read and acknowledge that you understand and agree to all the Terms and Conditions. You have had the opportunity to ask any and all questions regarding this Agreement and the affect of the same. You are aware that by purchasing an item and sending/remitting payment for the item, you assume all risk, and waive and release certain substantial rights that you may have or possess. You therefore release all liability and waive all rights in regards to activities with any items purchased from ntxpowersport.